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Austin Outdoor Power Equipment, Inc . 11104 North Lamar, Unit G,  Austin TX 78753 -  512-339-0971
Copyright © 2010 AOPE all rights reserved. This Web-Site is designed and maintained by Jeff  at Austin Outdoor Power

Proudly Serving Austin Since 1988 
Ph: 512-339-0971     Hours:  M-F 8am-5:30pm, Saturdays 9am-5pm  

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Customer Sales Representative
Responsibilities include Equipment Sales, Parts Lookup/Sales and Inbound Service Requests. Customer Service may be direct with the customer, by telephone and/or email. The position is full time and a salary plus commision pay structure.

Equipment & Parts Sales:
The employee is responsible for his/her ability to retain the information provided regarding all equipment within the Manufacturer's Product Line carried by AOPE. I.E. Key Manufacturers for AOPE, Equipment Models and General Specifications, Warranty Periods, Parts Search and Ordering, AOP Equipment Library for Extended Documentation and Accessories, In-house Computer Applications & Services. Ability to use the web as required for sourcing information to assist the customer in obtaining the service or item they were seeking assistance on. Training and assistance will be provided by key members of the AOPE Staff throughout the first 90 days of employment.

Service Writer:
Assist as required with equipment loading and unloading of small equipment (up to 50 pounds) for inbound Customer Work Orders. Obtain and document accurate information as it relates to the customer contact, equipment model and serial number and a detailed description of the problem as stated by the customer. To be trained, to learn and understand AOP Service Policies as it relates to customer interaction at the point of check-in to eliminate any confusion on the work to be performed and/or the customer's expectations.

Customer Service:
Provide coverage of inbound calls and the ability to provide general customer assistance as required. Ability to escalate as needed to ensure the customer's request/inquiry is resolved with an accurate and time efficient manner. Outbound calls as required for Service Order updates and finalization.

General Duties:
All employees are required to assist with facility appearance and sales readiness. Maintain Daily and weekly Sales Floor inventory stocking, pricing and staging to ensure customer safety and general efficiency. Assist as required with equipment loading and unloading of small equipment (up to 50 pounds) for inbound Customer Work Orders

Requirements:
Strong Customer Service skills and the ability to multi task in a retail oriented sales and service environment required. One year prior sales experience preferred, one year lawn and landscape business preferred and bi-lingual (Spanish) preferred. Basic knowledge of Lawn and Outdoor Power Equipment preferred.

Are you Bi-Lingual (English/Spanish) with Retail Sales Experience and Mid-Level Computer Skills and  looking for employment? AOPE currently has postions available for the "right" candidates.  So if you qualify and are interested, please send your resume to sales@austinoutdoorpower.com or come into our location and apply in person. 

AOPE also has openings for Small Engine Mechanics... See below for full Job Descriptions

Current Employment Opportunities at Austin Outdoor Power
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Contact AOP Human Resources

Experienced Small Engine Mechanic

Purpose of this position is to diagnose and repair small engines and associated sub-assemblies on all types and models of outdoor power equipment for Austin Outdoor Power (AOP) customers.

Equipment Types:

All 2 Cycle Handheld Equipment such as Grass Trimmers, Hedge Clippers, Edgers, Chain Saws, Blowers...
(Engine 21cc and up) The ability to diagnose and repair all related failures as it may relate to the engine or sub-assembly as required.

All 4 Cycle Equipment such as Walk Behind Lawn Mowers, Lawn and Garden Tractors, Zero Turn Mowers (Engines size range - 3.5hp - 31hp) The ability to diagnose all failures as it relates to the equipment in regards to but not limited to the engine, drive train, deck assembly, cutting assembly...

Requirements: 
Employee must have their own tools and prior experience is required.

Are you an "experienced" small engine mechanic looking for employment? AOPE currently has postions available for the "right" candidates.  So if you qualify and are interested, please send your resume to service@austinoutdoorpower.com or come into our location and apply in person. See below for full Job Description

ARE YOU A SMALL ENGINE MECHANIC ?
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