We reserve the right to change prices without changing the pricing on our website

Austin Outdoor Power Equipment, Inc . 11104 North Lamar, Unit G,  Austin TX 78753 -  512-339-0971
Copyright © 2010 AOPE all rights reserved. This Web-Site is designed and maintained by Jeff  at Austin Outdoor Power

Proudly Serving Austin Since 1988 
Ph: 512-339-0971     Hours:  M-F 8am-5:30pm, Saturdays 9am-5pm  

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Terms & Conditions
Please read and agree to these terms before purchasing. Customer Service Hours are 8am to 5pm CST Monday-Friday. For Questions please call 512-339-0971. Orders can be placed online 24 hours a day 7 days a week. Orders placed after 3:00 p.m. CST will not be processed until the next business day. 

Austin Outdoor Power Equipment, Inc., (AOPE) is an online look up and parts dealer. Parts listed at AOPE are not listed as in stock, they are listed to let the consumer know what parts may be available.

Listings on this website are not an offer to sell goods; they are advertisements to receive offers. All orders are subject to review and acceptance by AOPE. All prices are subject to change, your order may not be accepted or we may have to communicate price changes or availability issues to you after you place your order. We cannot make changes to the order after it has been confirmed. Orders cannot be canceled once submitted. Orders submitted to AOPE are filled from our location and/or multiple distributor's nationwide. All Shipping charges are non refundable no exceptions. If Part(s) are on "Back Order" you will be notified and it is your responsibility to verify your request to continue or cancel the order due to "Back Ordered" part(s). We do not guarantee all Parts in stock. All Parts and pictures are displayed for reference only, not as in stock. AOPE is a dealer not a manufacturer and not a distributor of all products displayed.

Order Acceptance
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. AOPE reserves the right at any time after receipt of your order to accept or decline your order for any reason. Orders are not always shipped complete. Items in stock will ship and the backordered items will ship as soon as they arrive in stock. All orders placed over $2000.00 (USD) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. AOPE is a reseller to end user, not a distributor or manufacturer and does not accept orders from exporters, wholesalers, or other customers who intend to resell the products offered by AOPE. All credit card information must be processed through our secured system. AOPE or any of its employees and or representatives is not responsible for the miss use or unauthorized use of your credit card information. By placing an order at AOPE you agree that all information submitted to AOPE is accurate and that you are the authorized user for the Card information submitted.

Typographical Errors
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, AOPE shall have the right to refuse or cancel any orders placed for product listed at the incorrect price/quantity. AOPE shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. AOPE shall issue a Credit/Refund to your credit card account in the full amount of the charge.

Return policy and limited guarantee against defects
Every third party product you buy from AOPE is backed first by the product manufacturer's warranty. AOPE's 30 day limited warranty against defects, may also apply. AOPE's 30 day limited warranty is a defective exchange policy that provides for either repair or replacement (at our sole discretion) of merchandise that has been confirmed as defective by either the manufacturer or AOPE. After 30 days the product manufacturer warranty if available is the only warranty in effect. Terms and conditions may vary by product or manufacturer. AOPE will assist customers whenever possible in gaining satisfaction with product manufacturers. For assistance or to exchange a defective product please call 512-339-0971. No returns on Electrical, Seals and/or Gaskets (NO EXECPTIONS).

Damaged products returned for exchange must be in new condition, original packaging and include all registration cards, packing materials and other accessories and be received within 30 days of the invoice date. If you throw away the box we cannot help you. If the original packaging received is thrown away we cannot file a claim with the carrier. With no packaging to show the damages during transit it's your word against theirs. We reserve the right to refuse for return or charge for damaged or incomplete returns. No returns will be accepted without an RA number issued by AOPE or when the product manufactures or distributors return policies supersede ours. A 20% restock fee applies to all returns excluding damaged items. Return Shipping is non refundable no exceptions.

LIMITATION OF LIABILITY
In no event shall AOPE or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits.

PROCESSING TIME
Your order is processed through our Secure Credit Card Department to ensure that the order is accurate, the payment method is valid, and you are authorized to use this payment method. Credit cards payments may be used. Once your order has passed review by our Credit Card Department, it is sent to our warehouse for shipping.

NOTE - All orders submitted to AOPE are paid in full before AOPE orders parts from our suppliers. In the case of a Back ordered Items you will be notified promptly and it is your responsibility to confirm waiting or canceling back ordered Items.

If the item(s) on your order are in-stock, we will ship them as soon as possible from our warehouse or from one of our Distribution Warehouses located throughout the United States. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the backordered inventory in our warehouse(s). Call 512-339-0971 to make any changes or if you have any questions regarding your Order. Orders or Back ordered Items cannot be canceled via E-Mail.

Ordering Parts
Most OEM parts such as Gravely, Toro, Echo, Snapper, Shindaiwa and Briggs & Stratton… take 2 to 5 business days to arrive in stock as stated above and then AOPE ships them from our location to yours. Some companies do not ship direct to you. OEM parts must be purchased from a certified OEM dealer. AOPE is a certified dealer for OEM brands listed at AOPE. If OEM parts are ordered along with aftermarket parts the Parts may be shipped from multiple locations. OEM parts are shipped from Our Location and the aftermarket parts are shipped from our warehouses located nationwide. If you chose Next day or 2nd day as your shipping method you will not receive OEM parts in the allotted time frame. Items with 0.00 costs will not be processed. Items listed at 0.00 dollars are discontinued or they have a new Part number. Please call for more information.

PARTS RETURNS
All parts listed on AOPE are replacement parts for valid model & serial number units only and we do not guarantee or warranty any parts purchased for the sole use of personal projects. If you purchase any item for the sole use of a personal project, it is non returnable. NO EXCEPTIONS! No returns on gaskets, seals and electrical items. No Exceptions. No Returns on Special Order Non-Stocking Items. NO EXCEPTIONS! AOPE reserves the right to refuse your business at any time we feel appropriate. AOPE reserves the right to edit or change this policy at any time with no notice to you.

Check all Parts as soon as they are received from AOPE for quality. Check all blade part numbers to the packing list and packing list to the initial order that you placed before you mount them on your machine. Once mounted on machine (Blades are non refundable.) check to assure the clearance. Make sure the blades do not touch each other. AOPE or any of it employees and or associates are not responsible for damages that occur when using incorrect parts. If you ordered incorrect parts please see return policy. AOPE or any of it employees and or associates are not responsible for damages from Part/Parts installed by non certified mechanics.


Privacy Policy
Our commitment to protect your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect
This notice applies to all information collected or submitted on the AOPE website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are Name Address Email address Phone number Credit/Debit Card Information On some pages; you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipients address. In this circumstance, the types of personal information collected are Name Address Phone Number.

The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We offer gift cards by which you can personalize a product you order for another person. Information you provide to us to create a gift card is only used for that purpose, and it is only disclosed to the person receiving the gift. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.

Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by contacting us and answering a few questions. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How to Contact Us
Should you have other questions or concerns about these privacy policies, please contact us at 512-339-0971 or via email at
sales@austinoutdoorpower.com .

General Terms and Conditions of Use of the Website:
Any browsing or use of this website constitutes acceptance of the terms and conditions of these General Terms and Conditions. Notwithstanding anything to the contrary, the terms "AOPE" as used in this website and in these General Terms and Conditions, mean Austin Outdoor Power Equipment, Inc.

This website is for the sole use of visitors to the AOPE website for non-commercial purposes. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, graphics or services obtained from this web site.

You represent and warrant that you are 18 years of age and possess the legal authority, ability and right to enter into this Agreement and to use this website in accordance with all terms and conditions stipulated herein. You agree to be financially responsible for all use of this website (as well as for use of your account by others, including without limitation minors living with you). You agree to supervise all usage by minors of this website under your name. You acknowledge that your use of the website does not create or result in any joint venture, partnership, or agency relationship between you and AOPE, and you agree not to hold yourself out as a representative, agent, or employee of AOPE.

You warrant that all information provided by you, by anyone within your organization, or by any member of your household is true and accurate. You agree to abide by the terms or conditions of purchase or imposed by AOPE, including but not limited to, payment of all amounts when due and compliance with all rules and/or restrictions regarding availability of products or services. You shall be completely responsible for all charges, fees, duties, taxes and assessments arising out of the use of this website and/or any services or products offered through this website.

AOPE reserves the right to change or modify the terms and conditions of this Agreement. You are responsible for regularly reviewing these terms and conditions. Continued use following any change constitutes your acceptance of such changes.

Disclaimer: The information, products, and services published on this website may include inaccuracies or typographical errors. Changes are periodically made to the information provided. AOPE may make improvements and/or changes to this website at any time without prior notice. AOPE makes no representation about the suitability, accuracy, timeliness, or completeness of any information, products and services contained on or available through this website (including, without limitation, any information relating to price, rates, or availability of any service, equipment and/or other product). All such information, products and services are provided "as is" without warranty of any kind. AOPE hereby disclaims, to the extent allowed by law, all warranties and conditions with regard to this information, products and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement.

AOPE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO USE THIS WEBSITE, OR FOR ANY INFORMATION, PRODUCT, AND SERVICE OBTAINED THROUGH THIS WEBSITE, OR OTHERWISE ARISING OUT OF THIS USE OF THIS WEBSITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF AOPE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATE AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY. IN NO EVENT SHALL THE LIABILITY OF AOPE EXCEED THE SUM OF ONE HUNDRED DOLLARS (U.S. $100) REGARDLESS OF THE CAUSE OF ACTION WHETHER IN TORT, CONTRACT OR OTHERWISE.

Forum Selection: These General Terms and Conditions and your acceptance thereof shall be deemed to have been made in the State of Texas, U.S.A. and shall be interpreted, and the rights and liabilities of the parties hereto determined in accordance with the law of the State of Texas, U.S.A., without regard to conflicts of law principles. The parties consent to the exclusive jurisdiction of the state and federal courts for the County of Travis, Texas, U.S.A. for the determination of any claim or controversy between the parties and arising out of or relating to these General Terms and Conditions and/or your use of the website. Both parties waive any objections as to personal jurisdiction or venue in such courts due to inconvenient forum or any other basis.

Waiver/Severability/Injunctive Relief: The failure of AOPE to require or enforce strict performance by you of any provision of these General Terms and Conditions or to exercise any right under these General Terms and Conditions shall not be construed as a waiver or relinquishment to any extent of AOPE's right to assert or rely upon any such provision or right in that or any other instance.

If any portion of these General Terms and Conditions is found to be illegal or unenforceable, such portion shall be severed from these General Terms and Conditions, and the remaining terms shall be separately enforced.

You agree that any breach or threatened breach of these General Terms and Conditions by you may cause AOPE irreparable damage, and you further agree that AOPE shall be entitled to seek and obtain injunctive or other equitable relief to protect its rights hereunder.

Links to Third-Parties' Web Sites: This website may contain links to websites maintained by third parties. All links are provided for your reference only. AOPE does not control or operate in any respect information, products or services on such third-party sites and is not responsible for their content. These sites may be governed by different privacy policies. Please check these policies before using these sites. You assume sole responsibility for use of third-party links.

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